Contracts Intermediate

Carrier Agreement

Also known as: Shipping Contract, Carrier Contract, Transportation Agreement

Definition

A carrier agreement is a formal contract between a shipper (or shipper’s agent) and a carrier that defines the terms of their shipping relationship. It establishes pricing, service commitments, liability, and other conditions governing how shipments will be handled.

Key Agreement Components

Pricing

  • Base rates by service level
  • Dimensional weight factors
  • Discount percentages from list rates
  • Surcharge caps or waivers
  • Volume incentives and tiers

Service

  • Pickup commitments
  • Transit time guarantees
  • Delivery windows
  • Holiday schedules
  • Service area coverage

Terms

  • Agreement duration
  • Volume commitments (if any)
  • Payment terms
  • Termination clauses
  • Renewal provisions

Liability

  • Declared value limits
  • Claims procedures
  • Liability caps
  • Insurance requirements

Types of Carrier Agreements

Type Volume Required Discount Depth
Standard None Published rates
Volume discount Moderate 10-30% off
Negotiated contract High 30-50%+ off
Enterprise Very high Custom pricing

Negotiation Tips

  1. Know your data - Understand your shipping profile
  2. Get multiple quotes - Create competitive pressure
  3. Negotiate surcharges - Often overlooked
  4. Consider total cost - Not just base rates
  5. Build relationships - Long-term partnerships help
  6. Review annually - Renegotiate as volume changes

Common Agreement Pitfalls

  • Minimum volume commitments you can’t meet
  • Short termination notice periods
  • Auto-renewal without rate locks
  • Limited service guarantees
  • Vague exception handling

Working with Multiple Carriers

Benefits of multi-carrier strategy:

  • Negotiating leverage
  • Service redundancy
  • Mode optimization
  • Geographic coverage
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