International Shipping Intermediate

Importer of Record

Also known as: IOR, Importing Entity, Registered Importer

Definition

The importer of record (IOR) is the person or company legally responsible for an international shipment when it enters a country. The IOR ensures goods comply with all import regulations and is liable for paying customs duties, taxes, and any penalties.

IOR Responsibilities

  • Ensure goods comply with import laws
  • Provide accurate customs documentation
  • Pay all duties and taxes
  • Maintain import records
  • Respond to customs inquiries

Documentation Duties

  • Commercial invoice accuracy
  • Correct HS classification
  • Country of origin verification
  • Valuation compliance
  • Required permits and licenses

Who Can Be the IOR?

Common IOR Scenarios

Scenario Typical IOR
Business importing for resale The business
Consumer buying from overseas The consumer
E-commerce international sale Buyer or seller (depends on terms)
Multinational company Local subsidiary

Requirements to Be IOR

  • Legal presence in importing country (usually)
  • Tax/VAT registration
  • Customs registration (some countries)
  • Financial ability to pay duties

IOR in Different Countries

United States

  • Can be US resident, citizen, or business
  • Non-residents can import with bond
  • Customs bond required for commercial imports
  • CBP Form 5106 registration

European Union

  • Must have EU establishment (EORI)
  • Non-EU sellers need fiscal representative
  • VAT registration required
  • EORI number mandatory

Other Countries

  • Requirements vary significantly
  • Some require local entity
  • Others allow foreign IOR with agent

IOR vs. Other Parties

Role Responsibility
Importer of Record Legal compliance, duties
Consignee Receives goods
Customs Broker Processes paperwork (agent)
Buyer Pays for goods
Notify Party Receives shipment notifications

Note: These can be the same entity or different parties.

IOR for E-Commerce

DDP (Delivered Duty Paid)

  • Seller is typically IOR
  • Seller handles customs
  • Buyer pays nothing at delivery
  • Requires seller to register in destination

DAP/DDU

  • Buyer is typically IOR
  • Buyer responsible for clearance
  • Buyer pays duties at delivery
  • Simpler for sellers

IOR Services

When to Use IOR Services

  • No legal entity in destination country
  • Occasional shipments (not worth registering)
  • Complex compliance requirements
  • Temporary imports

IOR Service Providers

  • Customs brokers with IOR services
  • Freight forwarders
  • Specialized IOR companies
  • Trade compliance firms

Costs

  • Per-shipment fees: $50-$500+
  • Monthly retainers: $200-$1,000+
  • Percentage of value: 1-5%
  • Plus duties and taxes

IOR Risks and Liabilities

Potential Issues

  • Incorrect classification = wrong duties
  • Valuation errors = penalties
  • Missing permits = seizure
  • Record-keeping failures = fines

Penalties

  • Duty underpayment: Back duties + interest
  • Negligence: Additional penalties (often 2-4x)
  • Fraud: Criminal prosecution possible
  • Seizure: Loss of goods

Best Practices

For Companies Acting as IOR

  1. Verify HS codes before shipping
  2. Keep complete records (5+ years)
  3. Use qualified customs brokers
  4. Stay current on regulations
  5. Conduct periodic compliance audits

For Choosing IOR Services

  1. Verify provider’s track record
  2. Understand liability allocation
  3. Get clear pricing upfront
  4. Confirm they cover your countries
  5. Review their compliance procedures
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