Carrier Terms Intermediate

Lift Gate

Also known as: Liftgate, Tailgate Lift, Hydraulic Lift

Definition

A lift gate is a hydraulic platform attached to the back of a delivery truck that raises and lowers heavy freight between ground level and the truck bed. It’s essential when delivering to locations without loading docks.

When You Need a Lift Gate

Required for:

  • Residential deliveries (no dock)
  • Small businesses without docks
  • Locations with only stairs/curbs
  • Heavy items that can’t be hand-carried
  • Palletized freight to street level

Not needed for:

  • Deliveries to loading docks
  • Items light enough to hand-carry
  • Locations with forklifts available
  • FTL deliveries to dock facilities

Lift Gate Costs

Carrier Typical Fee
LTL carriers $50-100 per delivery
Parcel carriers N/A (not offered)
White glove Often included

Fees are per stop, not per pallet.

Lift Gate Weight Limits

Equipment Type Typical Capacity
Standard lift gate 2,500-3,000 lbs
Heavy-duty lift gate 4,000-5,000 lbs
Super heavy-duty 6,000+ lbs

Important: Not all trucks have lift gates. Request in advance.

Requesting Lift Gate Service

When booking:

  1. Indicate “Lift Gate Required” on BOL
  2. Note in special instructions
  3. Confirm with carrier/broker
  4. Verify truck will have lift gate

Failure to request:

  • Delivery refused if driver can’t unload
  • Redelivery fees ($50-150+)
  • Delays
  • Added lift gate fee anyway

Lift Gate vs. Inside Delivery

Service What It Means
Lift gate Ground level at truck, customer moves from there
Inside delivery Carrier brings inside threshold
White glove Carrier brings to room of choice, may unpack

Lift gate gets freight off the truck. You handle the rest.

Common Lift Gate Scenarios

Residential furniture delivery:

  • Lift gate required
  • Customer must help move or hire help
  • Often combined with appointment delivery

Restaurant equipment:

  • Most restaurants lack docks
  • Lift gate standard
  • Consider inside delivery for heavy items

Trade show freight:

  • Convention centers vary
  • Some have docks, some don’t
  • Verify with venue in advance

Lift Gate Tips

  1. Always confirm - Don’t assume truck will have one
  2. Know your location - Is there a dock available?
  3. Weight check - Under lift gate capacity?
  4. Have help ready - Once on ground, it’s your freight
  5. Budget the cost - Add to shipping calculations
  6. Consider alternatives - FTL with dock may be cheaper

When Lift Gate Isn’t Enough

For very heavy freight without dock access:

  • Flatbed with crane
  • Specialized rigging services
  • Heavy equipment movers
  • Forklift rental

These cost more but handle situations beyond lift gate capability.

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