Documentation Intermediate

Routing Guide

Also known as: Carrier Routing Guide, Vendor Routing Guide, Shipping Routing Guide

Definition

A routing guide tells suppliers exactly how to ship goods to your business—which carriers to use, what services to select, and how to label packages. It ensures consistency and leverages your negotiated rates.

Why Use a Routing Guide

Without Routing Guide With Routing Guide
Random carrier selection Preferred carriers used
Missed volume discounts Rates optimized
Inconsistent labeling Standardized receiving
Higher costs Controlled spending

Routing Guide Components

Carrier requirements:

  • Primary and backup carriers
  • Service level by urgency
  • Lane-specific assignments

Shipping specifications:

  • Labeling requirements
  • Packaging standards
  • Documentation needed

Compliance terms:

  • Penalty for non-compliance
  • Chargeback policies
  • Exception process

Routing Guide Compliance

Typical compliance programs:

  • Measure carrier and service adherence
  • Issue chargebacks for violations
  • Score vendor performance
  • Review and update quarterly

Types of Routing Guides

Inbound: Controls how vendors ship to you Outbound: Guides your shipping decisions Parcel: Small package specifications Freight: LTL and truckload requirements

Implementation Tips

  • Communicate clearly to vendors
  • Provide easy carrier contact info
  • Allow for exceptions process
  • Monitor compliance regularly
  • Update as rates/carriers change
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