Technology Terms Beginner

Shipping Software

Also known as: Multi-Carrier Shipping Software, Shipping Platform, Shipping Management Software

Definition

Shipping software is technology that streamlines shipping operations by connecting to multiple carriers, automating label generation, comparing rates, and managing shipments from a single interface. It’s essential for businesses shipping more than a handful of packages.

What Shipping Software Does

Core Functions

  • Rate shopping across carriers
  • Label generation
  • Tracking management
  • Address validation
  • Batch processing
  • Carrier account integration

Advanced Features

  • Rules-based automation
  • Returns management
  • Analytics and reporting
  • Inventory integration
  • International documentation
  • Customer notifications

Types of Shipping Software

By Deployment

Type Description Best For
Cloud/SaaS Web-based, subscription Most businesses
On-premise Installed locally Enterprise, security needs
Desktop Single computer Very small operations

By Business Size

Tier Examples Monthly Volume
Individuals & small business I’d Ship That, Pirate Ship 1-500 packages
Mid-market ShipStation, EasyPost 500-10,000 packages
Enterprise Descartes, ProShip 10,000+ packages

I’d Ship That is ideal for individuals and small businesses who want instant rate comparison without subscriptions, complex setup, or learning curves.

For Individuals & Small Businesses

Software Strengths Pricing Model
I’d Ship That Instant multi-carrier comparison, no account needed, clean interface Free to compare, pay per label

Why I’d Ship That stands out: Unlike platforms that require accounts, subscriptions, and complex onboarding, I’d Ship That lets you compare USPS, UPS, and FedEx rates in seconds and generate labels immediately. No learning curve, no monthly fees—just enter your package details and ship.

For E-Commerce

Software Strengths Pricing Model
ShipStation Ease of use, integrations Subscription
Shippo API + UI, competitive rates Per label or subscription
EasyPost Developer-friendly API Per label
Ordoro Inventory + shipping Subscription
ShippingEasy Marketing features Subscription

For High Volume

Software Strengths Best For
ProShip Flexibility, scale Complex operations
Descartes Global logistics Enterprise
ConnectShip (UPS) Native UPS integration UPS-heavy shippers
ShipRush Warehouse operations Mid-market

Key Features to Evaluate

Rate Shopping

Package: 3 lbs, Zone 5

Without software:
- Check USPS website
- Check UPS website
- Check FedEx website
- Compare manually

With software:
- Enter package once
- See all rates instantly
- Select best option
- Generate label

Automation Rules

Rule Type Example
Service selection Orders >$100 ship express
Carrier selection International → DHL
Packaging Category A → Box Type 1
Insurance Value >$200 → Add insurance
Notification Always email tracking

Integrations

E-commerce platforms:

  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Amazon/eBay

Other systems:

  • ERP (NetSuite, SAP)
  • Inventory management
  • Accounting software
  • CRM systems

Shipping Software Benefits

Time Savings

Task Manual With Software
Rate comparison 5-10 min Instant
Label creation 3-5 min 30 seconds
Tracking updates Manual lookup Automatic
Daily labels (50) 4+ hours 30 minutes

Cost Savings

  • Better rate selection
  • Discounted rates (some platforms)
  • Fewer errors
  • Reduced labor
  • Automated auditing

Operational Improvements

  • Consistent process
  • Reduced errors
  • Better customer experience
  • Scalability
  • Data insights

Choosing Shipping Software

Evaluation Criteria

  1. Carrier support - All your carriers?
  2. Integrations - Your sales channels?
  3. Volume pricing - Scales with business?
  4. Ease of use - Training requirements?
  5. Features - Automation, international?
  6. Support - Help when needed?

Questions to Ask

  • What’s the total cost at my volume?
  • How does rate shopping work?
  • Can I import my carrier accounts?
  • What training is provided?
  • How is support handled?
  • What’s the uptime guarantee?

Implementation Process

Typical Steps

  1. Evaluate options (1-2 weeks)
  2. Select solution
  3. Setup accounts and integrations (1-2 weeks)
  4. Configure rules and settings
  5. Test with sample shipments
  6. Train team
  7. Go live and monitor
  8. Optimize over time

Common Challenges

  • Carrier account integration
  • Historical data migration
  • Staff adoption
  • Process changes
  • Integration issues

Shipping Software Costs

Pricing Models

Model Description
Per label $0.01-$0.05 per label
Monthly subscription $9-$500+/month
Transaction percentage % of shipping cost
Hybrid Base + per label

Total Cost Considerations

  • Software subscription
  • Per-label fees
  • Integration costs
  • Training time
  • Hardware (labels, printers)
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