Tracking Number

A tracking number is a unique code assigned to every package that lets you follow its journey through the shipping network. Think of it as your package’s passport—it gets scanned at every stop, creating a trail you can follow online.

Tracking Number Formats by Carrier

Each carrier uses different formats:

How Tracking Works

1. Label creation - Tracking number generated when label is printed
2. First scan - Package enters carrier network (pickup or drop-off)
3. In-transit scans - Each facility scans as it passes through
4. Out for delivery - Loaded onto delivery vehicle
5. Delivered - Final scan confirms delivery

Common Tracking Statuses

Why “No Tracking Info” Happens

Several reasons a tracking number might not show info:

• Too early - Allow 24 hours after label creation
• Not scanned yet - Package hasn’t entered network
• Wrong carrier - Checking wrong carrier’s website
• System delay - Carrier tracking database updating
• Handed to another carrier - Check partner carrier’s site

Tracking Tips

1. Save tracking numbers - Screenshot or copy immediately
2. Use carrier apps - Set up delivery notifications
3. Check multiple sources - Sometimes third-party trackers update faster
4. Know carrier handoffs - USPS might finish delivery for UPS SurePost
5. Contact support early - If stuck “in transit” for 5+ days

Providing Tracking to Customers

For e-commerce sellers:

• Send tracking immediately after shipping
• Include carrier name (customers often forget)
• Set expectations (“tracking updates in 24-48 hours”)
• Consider branded tracking pages for professional appearance