Packaging Terms Intermediate

Custom Packaging

Also known as: Branded Packaging, Custom Boxes, Branded Boxes

Definition

Custom packaging is packaging designed specifically for your brand and products, featuring custom sizes, printed designs, logos, and branded elements. It transforms shipping from a functional necessity into a marketing opportunity and memorable customer experience.

Types of Custom Packaging

Custom Printed Boxes

  • Your logo and design on exterior
  • Brand colors and messaging
  • Full-color or simple 1-2 color
  • Various box styles

Custom Mailers

  • Branded poly mailers
  • Printed paper mailers
  • Padded mailers with design
  • Tissue paper inserts

Custom Inserts

  • Branded void fill
  • Custom tissue paper
  • Thank you cards
  • Promotional materials

Custom Tape

  • Logo printed packing tape
  • Brand colors
  • Cost-effective branding

Custom Packaging Benefits

Brand recognition:

  • Package becomes a billboard
  • Unboxing videos feature your brand
  • Differentiation from competitors
  • Professional appearance

Customer experience:

  • Memorable unboxing
  • Perceived higher value
  • Social media shareability
  • Repeat purchase influence

Practical advantages:

  • Perfect fit reduces damage
  • Less void fill needed
  • Right-sized for products
  • Can reduce shipping costs

Custom Packaging Costs

Item Minimum Order Per-Unit Cost
Printed boxes 100-500 $1-5
Custom mailers 500-1,000 $0.30-1.00
Printed tape 36 rolls $3-6/roll
Tissue paper 500 sheets $0.05-0.15
Stickers 500 $0.05-0.15

Prices decrease significantly with volume.

When to Invest in Custom Packaging

Good investment when:

  • Brand identity is important
  • Premium product positioning
  • Repeat customers are goal
  • Unboxing experience matters
  • Competing with established brands

May not be necessary when:

  • Very low volumes
  • Commodity products
  • B2B/wholesale only
  • Tight margins
  • Testing new products

Getting Started with Custom Packaging

Phase 1: Low-Cost Branding

  • Branded tape on plain boxes
  • Custom stickers
  • Printed tissue paper
  • Thank you cards

Phase 2: Partial Custom

  • Branded mailers
  • Custom box stamps
  • Tissue and inserts

Phase 3: Full Custom

  • Fully printed boxes
  • Custom inserts and materials
  • Complete branded experience

Custom Packaging Suppliers

Supplier Specialty MOQ
Packlane Boxes 10
noissue Eco-friendly Varies
Sticker Mule Tape, stickers Low
Arka Boxes, mailers 50
Custom Ink Various Varies

Design Considerations

  1. Keep it simple - Complex designs cost more
  2. Use brand colors - Consistent with other materials
  3. Consider the inside - What do customers see when opening?
  4. Think sustainability - Eco-friendly options available
  5. Size matters - Custom sizes reduce waste
  6. Test first - Order samples before bulk

Custom Packaging ROI

Calculate value:

  • Customer acquisition cost impact
  • Repeat purchase rate improvement
  • Social media mentions/unboxing
  • Reduced damage claims
  • Shipping cost changes (right-sizing)

Many brands report 2-3x ROI on custom packaging investment through improved customer retention and acquisition.

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