Fragile Handling

Fragile handling encompasses the packaging techniques, labeling, and carrier services designed to protect delicate items during shipping. While “FRAGILE” stickers help, proper packaging is what truly prevents damage.

The Truth About Fragile Labels

What fragile stickers do:

• Signal to handlers that care is needed
• May influence how packages are stacked
• Provide psychological reminder

What they don’t do:

• Guarantee gentle handling
• Change automated sorting processes
• Prevent drops or impacts
• Legally require special treatment

The reality: Pack as if there’s no fragile label.

Carrier Fragile Services

These services may affect routing but don’t guarantee no damage.

Proper Fragile Packaging

Inner Packaging

• Wrap each item individually
• Use bubble wrap, foam, or paper
• Ensure no item-to-item contact
• Provide 360-degree protection

Void Fill

• Fill ALL empty space
• Item shouldn’t move when shaken
• 2-3 inches of cushioning on each side
• Use air pillows, packing peanuts, or paper

Box Selection

• Use new, sturdy corrugated boxes
• Double-wall for heavy fragile items
• Size allows for proper cushioning
• Avoid recycled boxes for fragile

The Box-in-Box Method

For extremely fragile items:

1. Pack item in inner box with cushioning
2. Place inner box inside larger outer box
3. Fill space between boxes with cushioning
4. Creates double protection layer

Fragile Item Categories

High-risk items:

• Glassware and ceramics
• Electronics with screens
• Musical instruments
• Antiques and artwork
• Medical equipment
• Mirrors and framed items

Damage Prevention Tips

1. Pack for a 6-foot drop - Items are dropped
2. Suspend items - Don’t let them touch box walls
3. Mark orientation - “This Side Up” arrows
4. Reinforce seams - Extra tape on all edges
5. Test shake - No movement = good packaging
6. Document - Photo before shipping for claims

When Damage Happens

Despite best efforts, fragile items sometimes break:

1. Save all packaging - Carrier may inspect
2. Photograph damage - Document thoroughly
3. File claim promptly - Within 15-60 days
4. Have purchase receipt - Proves value
5. Show packaging adequacy - Photos help

Fragile Shipping Alternatives

For very fragile items, consider:

• White glove delivery services
• Art/antique specialty shippers
• Hand-carry courier services
• Freight with lift gate/inside delivery
• Personal pickup/delivery