Postponement

Also known as: Delayed Differentiation, Late Customization, Deferred Assembly

Definition

Postponement is a supply chain strategy where final product configuration, customization, or assembly is delayed until after a customer order is received. By keeping products in a generic state longer, businesses can respond more quickly to demand while holding less finished goods inventory.

Types of Postponement

Manufacturing Postponement

  • Delay final assembly or configuration
  • Example: Computers assembled to order

Assembly Postponement

  • Delay combining components into final product
  • Example: Custom kits created from stock parts

Packaging Postponement

  • Delay final packaging/labeling
  • Example: Apply country-specific labels at destination

Geographic Postponement

  • Delay forward positioning of inventory
  • Example: Ship from central location until ordered

Benefits of Postponement

Benefit Description
Lower inventory Fewer finished SKU variants
Reduced obsolescence Generic stock lasts longer
Faster response Customize quickly to orders
Better forecasting Easier to forecast generic demand
Less safety stock Aggregate inventory for variants

Postponement Examples

Dell Computers

Build-to-order PCs assembled after customer specifies configuration

Benetton

Knit garments in undyed state, dye to match demand colors

HP Printers

Ship generic printers globally, add country-specific power cords/manuals locally

Amazon

Keep inventory generic at FCs, configure gift packaging when ordered

Requirements for Postponement

  • Modular product design
  • Flexible manufacturing capability
  • Postponement points in supply chain
  • Technology to support customization
  • Strong demand visibility

Postponement Trade-offs

Advantages

  • Lower total inventory
  • Better demand matching
  • Reduced markdowns

Disadvantages

  • More complex operations
  • May increase per-unit cost
  • Requires investment in flexibility
  • Longer order-to-delivery time
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